FAQ
Book NowPremier Appliance of Augusta’s FAQ
1. What brands does Premier Appliance work on?
a. We work on a variety of brands including but not limited to: Maytag, LG, Samsung, Sub-Zero, Thermador, Whirlpool, Bosch, Electrolux, Frigidaire, General Electric, and more!
2. Do you sell appliances?
a. Unfortunately, we do not sell appliances. We are a full-service appliance repair company. However, we do help install new appliances. So, if you have a new dishwasher, dryer, ice machine, or other appliance sitting around that you need help installing, then give us a call!
3. What are the most common issues that you see with appliances?
a. Out of everything that we come across, many appliance issues can be prevented with some simple routine maintenance. Taking the time to clean your appliances (and follow some of our appliance care tips!) can make a world of difference. Also… when something goes wrong, let your first step always be to check the power supply.
4. What if you can’t repair my appliance?
a. At Premier, we are dedicated to helping you get your home back in running order. However, sometimes we unfortunately run into roadblocks. After going down various repair paths, if our team can’t get your appliance fixed we may reach a point where we advise you to purchase a new appliance. While we do not sell appliances, we do help you install new ones. So if we can’t repair it, then we will still help see you through to the end!
Appliance Specific Q&A
1. After running a full cycle on my dryer, my clothes are still wet. Why?
a. If your dryer isn’t properly drying your clothes, then it’s likely an air flow problem. Make sure your lint tray is clean, the vent hose isn’t crushed and is properly installed, and that the exhaust vent isn’t full of lint or debris. If there are no obstructions but your dryer still isn’t working right, give us a call!
2. What temperature should my refrigerator be?
a. You should monitor the temperature of your refrigerator often to ensure that your food is being stored properly. You don’t want your food to go to waste or make you sick! According to the US Department of Agriculture, you should keep your refrigerator at 40 degrees Fahrenheit or below.
3. Why does my washing machine make loud noises and vibrate sometimes?
a. We all do it, we squeeze a few extra pieces of clothes in the washer because we want to get the laundry done a little quicker. We shouldn’t be doing this! If your washing machine is shaking, vibrating, or making loud thumping sounds, then this is usually caused by an unbalanced load. Also, check to make sure the washer is on level ground.